FAQs

What types of products do you offer?

IhealthyPro specializes in a curated selection of premium health and wellness products. Our offerings include organic supplements and innovative fitness gear, all designed to enhance your overall well-being while adhering to eco-friendly practices.

How do I know if your products are of high quality?

We are committed to quality and sustainability. Each product undergoes rigorous testing and evaluation to ensure it meets our high standards. We prioritize sourcing from reputable suppliers who share our dedication to health and environmental responsibility.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags attached. You will need the receipt or proof of purchase to initiate a return. Please contact us at support@ihealthypro.com for assistance.

How long does shipping take?

Shipping times typically range from 7-9 business days for domestic orders within the United States and 10-14 business days for international orders. Please note that factors such as weather conditions and holiday seasons may affect delivery times.

Do you ship internationally?

Yes, we do offer international shipping. However, please be aware that customs taxes or duties may apply, and it is the customer's responsibility to handle these charges upon delivery.

What should I do if my order arrives damaged?

We recommend inspecting your order upon receipt. If you find that an item is defective or damaged, please contact us immediately at support@ihealthypro.com so we can evaluate the issue and provide a resolution.

Can I cancel my order after it has been placed?

If you wish to cancel your order, please contact us as soon as possible. While we will do our best to assist you, we cannot guarantee cancellation due to the swift processing of orders. If the order has already been processed or shipped, you will need to initiate a return.

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure the safety of your personal information.

How can I contact customer support?

You can reach our customer support team via email at support@ihealthypro.com or by phone at +1 (305) 422-1333. We are here to assist you with any questions or concerns you may have regarding our products or services.